Editor's Note: It is the most dangerous to deal with uncertainty with uncertainty. Companies must respond to external uncertainties with internal certainty. Determinants are actually internal rules, strategies, cultures and directions. Faced with the high speed of technology and technology, it will inevitably bring pain and thinking. Huawei has entered the no-man's land, competing in the communications industry and the terminal industry and world-class enterprises. Qualcomm, Ericsson and Samsung are the world's best multinational companies. Huawei must achieve its own optimization to deal with all aspects of the market. Determine the factors. If there is a slight gap, there may be some market failures. Ren Zhengfei, the company's spiritual leader, has deep insight into quality and process optimization, and is fast, efficient, and customized to serve customers, all of which require process value maximization. Xiao Bian reprinted the latest Ren Zhengfei speech of Yi Cai. It is based on this background.

According to Huawei's voice community, Ren Zhengfei said at the staff meeting of Huawei's Quality and Process IT Management Department that “the process is for combat services and for the production of food. Unsustainable cannot be eternal, and the cumbersome management philosophy should be simplified. Of course, You can't simply and directly subtract a process, because it can create a break zone and cause conflicts, so you won't succeed."

Ren Zhengfei pointed out that change and IT should also focus on reducing the number of change projects, and IT cannot bloom everywhere. For each additional process, two processes are reduced; for each additional review point, two review points are reduced.

In addition, he also said that in the next five years, Huawei will realize its own ROADS and realize digital transformation. It must take the lead in realizing the ROADS experience in real-time, on-demand service, online, self-service and social connection in the fields of R&D, sales and supply. .

The following is the full text of the speech:

First of all, congratulations to the successful relocation of the enterprise data center to Dongguan. Don't think that this is just a simple relocation, but an upgrade and will play an important role in the company's future development.

In the past few years, quality and process IT have supported the rapid development of the company's business, and achieved some achievements, such as: built a network covering the global business, built eight 100ms business circle, established a commitment to IT service quality, and accepted business supervision; Through the “three clouds” deployment, the first experience-oriented marketing for customers; the end of the regional site inventory can not count the history, the central warehouse inventory account accuracy rate of 99.89%, the site inventory accounting agreement rate of 98.17%; business to process IT Satisfaction reached 87.22 points, and the end-to-end delivery cycle of IT demand also dropped by 3 times... Although there is still dissatisfaction, Huawei is still from the "farmer" company to the current IT support for global business, and now Some areas have already supported individual combat, which is a big step forward for us. We must be sure.

The financial crisis is likely to come soon, and we emphasize that we must reduce ultra-long-term inventory and ultra-long-term arrears. In the past, our payment records were unclear. When the customers came to arrears, we were still inexplicable. Even the contract and the owed were not found. If the customer did not pay back, how much reserve was spent. Now that we have finished the history that the inventory of the regional site cannot be counted, the payment record begins to be clear and the progress is great.

You have also made a lot of achievements, and I will not make one statement. You can go to the awards yourself, and you want to recognize how many people can do it. The medals can be collected from the Ethics Compliance Committee. Today we mainly talk about the requirements and expectations of the next step.

First, change and IT should also focus on reducing the number of change projects, and IT cannot bloom everywhere. For each additional process, two processes are to be reduced; for each additional review point, two review points are to be reduced.

For the first line, we must do cross-functional, cross-departmental process integration and IT integration, and change the status of each transformation project with its own dedicated IT system. Start with requirements management and results evaluation to enhance the effectiveness of IT application development. For production IT, the business department must assume the responsibility for decision-making. After it is put into use, it is necessary to establish an accountability mechanism and accountability for the amount of use. For office IT, the Process IT department is responsible and evaluated based on usage. We have to learn Trump, every time we add a new process node, we must close the other two process nodes. Processes must continue to be streamlined, and IT applications and documentation files must have a sunset method.

First, the process of not producing food is a redundant process, and the complexity created by the redundant process is gradually simplified.

Review the changes over the past five years to see which processes are heavily used. If there is no process or a small amount of process, can you first reduce the bandwidth supply by half, and the number of people supporting the process will be reduced by half; in the next three months, if there is no complaint, the bandwidth will be reduced by half; if there is no complaint, Only one person is left to support. Those who don't want to be promoted and raised can stay there, and those who want to improve, get promoted and raise their salary are focused on eliminating process breakpoints.

The process is for combat services and is for productive food services. Is the process with less usage less redundant? When the bandwidth is decreasing, there may be people complaining, you will go to the interview to see if this demand is likely to be merged into other processes. Of course, you can't simply and directly reduce a process, because it may create a break zone, cause conflicts, and will not succeed.

Unsustainable ones cannot be eternal, and cumbersome management philosophy should be simplified. Some people say that there have been many complicated roads. Without complexity, it can't be simplified. If you can make a simplified solution from the beginning, then you are a god.

Second, focus on eliminating process breakpoints and opening up information flow.

At present, the company's architecture is chaotic and there are many data breakpoints. Even for some business processes, the operator has to skip the four or five processes to achieve the final goal. To give an example, there used to be a lot of broken roads in Shenzhen. The reason why the traffic jam was so powerful was that there was no microcirculation. Later, the traffic reform broke through the broken road, so that some vehicles did not need to go around the main road, and the traffic was smoother than the original.

Now our company's process is better than before, but we must also streamline the invalid process, and concentrate the people who have been reduced to get through the "broken road." Focus on getting through the contract information flow, there are still breakpoints in the configuration data and price data in the contract.

Third, after the IT application development is put into use, it is necessary to establish an accountability mechanism and accountability for the lack of usage.

Can we dare to implement an accountability system for ineffective process cleanup within five years? Who proposed to develop this process, can he trace his responsibilities? If he proposes to develop, he has been using this process for half a crime; if he does not use it himself, can he dispose of two people? Some people are ordering senior cadres to watch invalid videos to support large traffic. Such people are flattering and will be dismissed.

We can't satisfy the diversification of customer needs, and everyone will have both demand and satisfaction. If all the individual needs are raised to a very important point, then the company will be in a mess.

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