On the eve of the “Third Media Future Technology Summit†on June 28th, Science and Technology conducted a series of interviews with people. Yunzhisheng focused on IoT artificial intelligence services, and listened to Yunzhisheng CEO Huang Wei in smart homes and cars. Application layout in areas such as medical and education, and his views on artificial intelligence.
When you are still undetectable, many new technologies that have changed humanity have been transformed and grown silently. Artificial intelligence, born in the 1950s, plays such a role.
"Memo of the Internet" Mary Mickel describes the changes brought by the interaction of speech recognition in the big chapter of the report. Artificial intelligence has become the highlight of the development of science and technology. There is no doubt that the application requirements in the Internet of Things are expanding, and intelligent voice technology is expanding. The application in the fields of smart home, smart car, education and so on has gradually deepened, driving the continuous rapid growth of the scale of the intelligent voice industry.
Huang Wei said that in the PC Internet era, networked devices are mainly PCs and mobile Internet eras. Networked devices are mainly mobile phones or tablets. In the era of IOT, all devices are likely to be connected. The biggest feature of IOT networking is that there is no screen. It is not like a mobile phone tablet. Secondly, the device is far away from people. At this time, we hope to use a completely natural one. , like the way people and people talk to control them, so speech recognition is the best solution to solve this pain point.
Then, after the voice technology matures, how to let the products fall, Huang Wei has his own view: the combination of data and algorithms has brought a huge boost to voice technology, and has brought Chinese Chinese speech recognition performance to the critical point of industrial application. Zhisheng continues the platform strategy and puts forward the “cloud core†ecosystem, which has been widely used in the fields of home, automobile, medical and education. (Dingxi)
The following content is organized by the technology according to the interview content:
Reporter: Yunzhisheng was founded in 2012, relatively young, and let us talk about the entrepreneurial journey of Yunzhisheng?
Huang Wei: Yunzhisheng was established in June 2012. The time is not short, but it is not too long. It is just four weeks since the establishment of this month. At the beginning of the establishment of Yunzhisheng, there were not many smart devices at that time, and everyone had not developed the habit of interacting with sound or images, so I think our opportunity is coming.
In September, we released the first completely free open platform in China. At that time, the best Chinese language recognition accuracy in the industry was about 80%, which means that 20 words in 100 words are wrong. The user experience is rather bad. In addition, at that time, everyone did not develop the habit of using WeChat voice chat, so I judge that the user's habits are the most important thing, instead of using this technology to authorize, but also to allow more industry customers and terminals. Customers cut in, and entering the data means entering the era of deep learning. It is data-driven in the statistical model architecture. If there is enough data, it means that the system has the possibility of upgrading, so we used free open. Platform strategy.
Until the end of 2013, we continued this platform strategy and continued research and development innovation. In October 2012, at the time of deep learning in which few people were involved, our deep learning engine was deployed online and provided to third-party services. The accuracy of speech recognition has increased from the 80% in the industry to 91%, which greatly improved the user experience.
Around the Spring Festival of 2013, we launched the voice input plug-in on WeChat. The APP was developed based on our deep learning engine, and the accuracy rate is very high. It was the first place on the Apple list in the week. The combination of data and algorithms has brought tremendous impetus to voice technology, and has brought China's Chinese speech recognition performance to the critical point of industrial application.
As of the end of 2013, there were nearly 10,000 access partners on the cloud-sounding platform. Since the establishment of the company, we have basically opened up the process of data-driven technology iterations that we envisioned before. At the same time, the technical capabilities of Yunzhisheng have also been obtained. Industry users are consistently recognized.
Next, we began to consider commercial landing. At the end of 2013, smart hardware, smart glasses and so on were hot. Hardware intelligence is an unpredictable trend in the future, but we believe that hardware intelligence must not rely on hardware itself, his intelligence More is reflected in the cloud, from the bottom up from the hardware to the cloud.
Another point is how the platform is grounded. The way it was distributed through the SDK in the early days is the most economical and cost-effective way for startups, but he will be accompanied by many other problems. Intelligent services should also penetrate into the terminal hardware. Go, infiltrate into the chip.
(Cloud knows the "cloud core" ecological map)
Behind these thoughts, we proposed the “cloud core†in early 2014. This concept was accepted by many people in the industry today. At the same time, the internal restructuring of the company was completed in 2014, and the IOT business unit was established to introduce Qualcomm as a strategic investor. We hope to launch artificial intelligence services on the chip side in the future.
By the time of 2015, personal opportunities are not particularly high. The online channel resources are controlled by the giants such as BAT. In fact, it is difficult to have a subversive product, but we believe that the mobile Internet is also facing a kind of The subversion of possibility, this subversion is what we call the Internet of Things today.
In the era of PC Internet, networked devices are mainly PCs and mobile Internet eras. Networked devices are mainly mobile phones or tablets. In the era of IOT, all devices may be connected. The biggest feature of IOT networking is that there is no screen, unlike the mobile phone tablet. Lord, second, this device is far away from you. At this time we want to control them in a completely natural way, like people and people.
At that time, we designed a relatively innovative product model. We call it an "intelligent voice module". To achieve it, we must overcome many technical problems. First, we must change the distance of interaction from 10 cm to 5 meters. To face many real-world problems, such as the reverberation in the room, or the distance is far away, the attenuation of the sound signal, or the device is playing music, how do you interrupt it, it is sleeping, how do you wake it up, etc. In order to make the device more intelligent, we also added the natural language understanding knowledge map to the back end, and also integrated the aggregation of many Internet service resources. We hope that users can use the IVM product and its devices, like people and people. Like the dialogue, maybe we hope that any device in the future is a robot, but it is not necessarily a human form.
In addition to solving technical difficulties, how to convince customers to accept this new form of interaction is also important, of course, first of all to be able to accept very strict product testing, from the end of 2014 to 2015 we have done very hard work, the final The result is ideal. We are the first company in China to develop artificial intelligence chips and ensure that manufacturers can ship in batches.
In addition, we believe that the Internet of Vehicles is a very big opportunity. The car is the extension of the home, and it is the part of the home. In the car scene, because of security considerations, the user is generally inconvenient to look at with the eyes, and it is not convenient to touch with the hand. Control, the most convenient way is to rely on the ears and mouth, which requires a very good interactive experience in the driving environment, fast and accurate, and natural, can also aggregate the service resources, we will invest in this from the end of 2014 In the end of 2015, we began to contact domestic Internet post-installation vendors. Basically, so far, Yunzhisheng’s solution has accounted for 60% of the market share. First of all, to make home customers and car customers in this way. Get through, have a voice recognition technology, you can also open the relationship between users through a virtual account.
Cloud service is a basic form of our artificial intelligence service. Since its establishment in 2012, we have accumulated more than 30,000 manufacturers, and the number of voice calls per day has exceeded 100 million. We are the top three platforms in China. And Yunzhisheng is the only non-listed company except Baidu and Xunfei.
Medical care is also the focus of Yunzhisheng's development. After I left Motorola, I worked at Nuance for a while. In this business, a very important piece is medical treatment. Doctors no longer use handwriting or computer input. It improves the efficiency of the doctor's work, and also records the diagnosis of the disease, the inquiry of the condition, including the diagnosis, which provides great convenience for the subsequent medical big data.
We have already cooperated with the Union Hospital. Last year, there were about 4 departments on-line trial operation. The four reports given by the Union Hospital showed an average medical recognition accuracy rate of over 95%, and each doctor's daily work efficiency increased by 38%. This is a very amazing number. In terms of economic effects, doctors can improve efficiency, which means they can see more patients, and more people do not need to wait in line. At present, there are already dozens of hospitals that have established cooperation with Yunzhisheng.
We upgraded from a data-driven technology platform to a cloud-core product strategy, and under the strategy, we chose to commercialize in the fields of home, car, and medical. So far, we may be considered as an artificial intelligence startup company in China. One of the companies with the strongest productization and commercialization capabilities.
Reporter: As you said, Yunzhisheng started early in product development and commercialization. What are the thinking behind the choice of direction, is it currently in line with expectations? What are the specific plans for the development and commercialization of Yunzhisheng?
Huang Wei: Yunzhisheng is a relatively stable team. These achievements are inseparable from our background and genes. Today, artificial intelligence is very hot. Many people pay attention to it. Many people even invest in the artificial intelligence industry, but in fact many people Ignore a bit, artificial intelligence used to be very cold. For a long time, we didn't talk about practitioners. Maybe even the training of colleges and universities is very scarce. This makes it difficult for BAT to find a good salary even if BAT has a high salary. .
I am fortunate. I used to study this major when I was studying at China University of Science and Technology. When many brothers and brothers graduated, I joined Motorola. Motorola was a very important technology giant in 2000 years. I am very concerned about human-computer interaction and artificial intelligence. In the years when I was in Motorola, I completed a transition from student to engineer. The engine developed by our team supported Motorola's more than 20 mobile phones, and the global shipments are close. 300 million units, this experience is what many practitioners have not experienced today.
I joined Shanda in 2009 and have worked at Shanda for more than two years. If my experience in motorcycles was more from technology to technology, the experience in Shanda made me see more technology from users, so we started at the very beginning. The choice of platformization strategy is because it is very clear that technology cannot be developed with each passing day. It must be a theoretical framework from emergence to maturity. It is a slow process. What is the middle of it to fill? data.
As for why we choose to cut from the chip, we still have to consider how technology can be used, how technology can provide a better user experience, how technology can better meet user needs, and many people may be satisfied or intoxicated in technology. A little improvement, but have you ever thought about the purpose of technology? We think a lot about this point, so we chose to do this in a more stable way at a more advanced time.
The technology platform type company has the highest probability of success, instead of saying that it is a speaker or a robot at the beginning. There are also benefits. You can quickly let others know what you are doing, and the drawbacks must be there because you cannot guarantee Every product is explosive, and it will disperse a lot of resources into the product itself, and ignore the accumulation of technology. Deep learning has just entered this point in time. The technical reserve is very important. We take all the resources of the company and invest in it. To R&D, I think this is a very important step for the company's long-term development in the future. Huawei's success is because Huawei has invested heavily in technology research and development since its first day of establishment. Huawei has accumulated technology for so many years. On the top, there is a little bit of Internet thinking. I can't say 100% success, but basically his success probability will be much larger. The accumulation of technology is the most difficult to replace and the most difficult to copy. This is very important for Yunzhisheng. The foundation.
I believe that deep learning or artificial intelligence is still in a relatively primitive stage. At this stage, all the big companies and small companies go all out to invest in R&D. There are still many jobs we do.
Reporter: In recent years, both capital and talent have been continually entering the artificial intelligence industry. Artificial intelligence has become a red sea in the early stages of development. Do you agree with this view?
Huang Wei: I feel that any direction is concerned by everyone. Especially after being paid attention to by the capital market, an inevitable result is that everyone will do it. I think this is a normal phenomenon. In fact, I am not particularly concerned about this situation. I often joke with friends who make investments. I said that when artificial intelligence appears, you should pay more attention to the companies that were doing it a few years ago, because they really don’t follow suit. They really take this as the direction and goal. of.
I believe that the direction of artificial intelligence is not the same as that of our previous APP operations. In those directions, the team has a strong execution ability. If the resources are injected, the probability of success is relatively large, but artificial intelligence is a very deep technical reserve. In one direction, this direction is really not based on people, or it can be done by money. It must be a team with accumulation, and a team with feelings in this direction can really win.
Reporter: As a practitioner in the artificial intelligence industry, how long does it take for artificial intelligence to enter thousands of households? Can you help us predict a point in time for a full-scale outbreak?
Huang Wei: I think it should be very fast. Take our daily life, voice has become the standard for in-vehicle equipment. Any manufacturer this year, if you launch any car products, such as rearview mirror navigator, if not With the voice function, this product is difficult to sell, it has become a standard, and second, from the home, to the music as an example, LeTV has been out of the library of millions of TV, has used the cloud to know the voice The interactive program, from last year to this year, we will find more products, whether it is Gree, Midea, Vantage, you will find a solution with Yunzhisheng inside, I believe this is a trend, can be very clear It is not that when artificial intelligence enters our lives, this thing is happening.
Reporter: If artificial intelligence has more powerful cognition and even emotion in the future, everyone is still worried. How do you think about this problem, how do we get along with artificial intelligence?
Huang Wei: I may be relatively conservative in terms of technology. I think this worry is a bit too worrying, because all the efforts made by everyone in the industry today are to use this technology to replace part of the work of human beings and let humanity liberate. The purpose is definitely not to subvert human beings. So far, all the artificial intelligence technologies that we basically do are mostly focused on sensory intelligence, or part of cognitive intelligence, real emotional aspects, technology can not do, but technological progress It will be difficult to make a pre-judgment in the 20th and 50th years. I believe that at least in my lifetime, I think that it is impossible for the machine to have emotions.
Reporter: Yunzhisheng has been focusing on the B2B2C field. Will there be plans to launch its own products in the future?
Huang Wei: How to define the product, in fact, after we have determined this product strategy system in 2014, we have many products appearing in the market from 2015. Of course, this is not our own brand product, our positioning is still A technical solution provider, we are more hiding behind big companies, such as LeTV, Huawei and other big manufacturers, including Gree, Midea, Haier, Vantage, etc. In the future, our cloud knows may combine our technology. The characteristics and advantages of the launch of the cloud knows its own brand of products.
Reporter: What is the idea of ​​Yun Zhisheng's product, and how is the strategy of “cloud core†product proposed?
Huang Wei: I first talked about it from a technical point of view. In fact, this is also a step by step, because at the beginning we just hope to be embedded in the user's app through a cloud SDK, which can help users have the ability to interact with voice, but you It is found that under certain products, the ability of the cloud SDK is not enough. For example, if we control on some devices, the hope of the control experience is fast and accurate. If we need to go back and forth in the cloud, it will not reach The effect, for this reason, we have moved some of the capabilities from the cloud to the terminal.
Simple control is done locally, and relatively complex searches are done in the cloud, so that the combination of end-clouds forms a better complement, and you will find that the local offline engine alone cannot meet the requirements, such as some wearable devices, or In some unplugged devices, the power consumption becomes very high. If there is still only one offline software, but it is to be resident in memory, it will inevitably bring about a huge consumption of power consumption. In addition, if I compare this device Far away, how do you wake him up and interrupt him? In the end, you must put some of the capabilities into the chip, you must combine with the chip, you can achieve it. This is from the perspective of technology to user experience.
In fact, when the cloud core was proposed, it was not how wise we were, but because we thought that the scene was IOT. IOT must have distance problems and power consumption problems. In order to solve the problem, you must change your capabilities from the cloud to the cloud. The terminal, even to the chip end, is due to this consideration, and the product system of the cloud core is available.
Reporter: How do you evaluate yourself and your team?
Huang Wei: I used to be a passive learner in high school and undergraduate studies. Because I am satisfied with the exam, I may not be too high for myself. After I am a Ph.D., I may be more demanding. Because I am still willing to do something new, including when I used to work, I thought that I am a better engineer. I have more pursuits of technology or various aspects. In addition, after moving to the manager, I feel that since I started my business. My biggest breakthrough is that I am changing from a technician to a businessman. You have to look at many problems from a business perspective.
My team, because we have known each other for a long time, they used to be brothers and old classmates. They know each other well, including their respective technical skills. I am also proud of our team. We can come out relatively early. To do this, the company has been able to make relatively large breakthroughs and changes since its establishment four years ago. Of course, everyone has shortcomings, but I feel that the growth rate of our team is still quite satisfactory.
Reporter: Under the consumption upgrade form, everyone's requirements for products are not only in terms of functions, but sometimes it is very important to look at the eyes. Are you making products first or first? Which priorities are greater?
Huang Wei: I think aesthetics is very important, because many people, such as my first sense of the product is from the outside, including we buy a mobile phone, in fact, many people choose Apple, Huawei, Samsung, in addition to their chips inside is very strong In addition to the function, or very smooth software, I believe that many people are still attracted by the appearance, especially consumer goods, just like looking for a girlfriend, may be the first thing is very important, but if a good product, enter the user After the hand, if you want this product to be used frequently by users, I think it is still inseparable from the function. I think both of them are very important, but maybe the user will dominate the choice when choosing a product, but in the future It is also very important to use the functions inside. We can see that some of the products that are very good in the world today are not lacking.
Reporter: The Media Future Technology Summit will be held on June 28th. What content and surprises will you bring us in the speech?
Huang Wei: I don't know if I can bring surprises to everyone, but I hope that I can bring more insights into the technology of the artificial intelligence industry and the industry from the perspective of an entrepreneur. And know, I hope to bring some inspiration to everyone. Of course, maybe my opinion is not necessarily correct, but I hope that there will be an opportunity for communication with everyone on the platform of the media.
I hope that the Media Future Technology Summit will really attract friends who care about this field, so that everyone can have an open communication platform on the platform, industry, and technology, including capital. I hope everyone, regardless of his representative. The capital market, on behalf of the industry, or on behalf of the academic community, can make its own voice on this platform, helping everyone to look at the market objectively and calmly, thus contributing to the healthy and orderly development of this field. .
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